Privacy Policy
How The Mulch Dude protects and handles your personal information
Last Updated: January 2024
Questions? Call (828) 579-2534
Introduction
At The Mulch Dude ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website TheMulchDude.com or use our organic mulch delivery, garden mulch, and landscaping services in Western North Carolina.
Information We Collect
Personal Information You Provide
When you request a mulch quote or contact us, we may collect:
- Full name and contact information
- Phone number and email address
- Delivery address and location details
- Mulch type preferences and project specifications
- Garden size and landscaping requirements
- Timeline and scheduling preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on site
- Referring website information
- General location data (city/state level)
How We Use Your Information
Service Delivery
- • Provide mulch delivery quotes
- • Schedule and coordinate services
- • Communicate about your garden project
- • Complete contracted mulch services
Business Operations
- • Improve our website and services
- • Respond to gardening inquiries
- • Send service updates
- • Analyze business performance
Information Sharing and Disclosure
We DO NOT Sell Your Information
The Mulch Dude does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information only in these limited circumstances:
- Service Providers: Trusted partners who help deliver our mulch services (suppliers, delivery contractors)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of business assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Secure Transmission
SSL encryption for data transfer
Secure Storage
Protected databases and systems
Access Control
Limited employee access
Your Rights and Choices
You Have the Right To:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
How to Exercise Your Rights:
Call: (828) 579-2534
Email: frizent@yahoo.com
We will respond to your request within 30 days.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These technologies help us:
- Remember your mulch preferences and settings
- Understand how visitors use our website
- Improve website functionality and performance
- Provide relevant gardening content and services
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Contact Us About Privacy
Get in Touch
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Service Areas
Sylva • Cullowhee • Waynesville • Maggie Valley • Franklin • Otto • Whittier • Cherokee • Bryson City & All of Western North Carolina
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.